Gladys Alterations

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80% Were impressed
This old-time tailor shop has been in this location since 1986, but changed ownership in 2005. Gladys Alterations tailors many items, such as pants, dresses, coats, suits, bridal and prom dresses and formal-wear. Zippers and simple repairs can also be done within a day's work.
39 Pearl St, Enfield, CT 06082
(860) 745-5257
  • Accessibility Details: Wide roads
  • Hours: Mon.-Tues. 9-4, Wed.-Fri. 9-6, Sat. 10-1
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Bethany Roy January 11, 2014 at 06:18 am
When I arrived later to pick up my dress I received an apology for the incident in the morning I wasRead More satisfied with the work done and she played with my son while I tried on the dress.
Mary Butova September 28, 2013 at 09:03 pm
What an unfortunate first experience at Gladys' Alterations. Dropped off two pairs of women's slacksRead More to be hemmed and was met by a less than personable woman. Picked them up on the designated Friday only to get them home to discover only one pair had been done. Called on the following Monday to follow up ( I paid $10.00 each; $20.00 total). A nice lady on the phone said to bring the untouched pair back and they would do it. And so I did, and was met again by the unpleasant older woman who then gave me nasty attitude when I didn't want to try the slacks on. She didn't want me to complain AGAIN! I assured her I would have no complaint if my order was completed the first time. Picked slacks up the following Friday where they attempted to charge me $10.00... I explained their mistake and stated that I was already charged for the job. Get the pair home to discover that they had not been pressed. Ugh! No second chance necessary for this place. No time for this aggravation!
Susan Dezalia October 29, 2013 at 11:59 pm
I am sorry that there was a misunderstanding concerning the two pair of slacks you left. In myRead More absence Gina did not explain the situation to me and due to a language barrier misunderstood the situation. What you fail to convey is that we DID fix the pair that we're not hemmed and you DIDN'T pay for them again. I never press the entire garment left for alterations only the area we alter. You did not request pressing. Perhaps you are perfect but unfortunately I occasionally make mistakes.
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